When Rep is viewing all open problems using Huru Helpdesk control panel, table with problems does not show problems that require a reply. It is hard to decide which problem was replied and which not. Therefore, I had a try to fix it.
Showing posts with label huru helpdesk. Show all posts
Showing posts with label huru helpdesk. Show all posts
10/04/2010
Huru Helpdesk (Need to respond icon)
Huru Helpdesk is a Joomla! 1.5 native helpdesk application with built-in knowledge base. It has many features, but I guess one necessary feature is missing.
When Rep is viewing all open problems using Huru Helpdesk control panel, table with problems does not show problems that require a reply. It is hard to decide which problem was replied and which not. Therefore, I had a try to fix it.
When Rep is viewing all open problems using Huru Helpdesk control panel, table with problems does not show problems that require a reply. It is hard to decide which problem was replied and which not. Therefore, I had a try to fix it.
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